Feedback & complaints
We’re all ears
We’re dedicated to providing you with excellent customer service, and it’s important to us that you are satisfied with the service we provide. If you have a comment, criticism or would like to bring something about the service we provide to our attention good or bad, please let us know.
We accept that there may be occasions when our service does not meet the high standards we set out for ourselves, or that you as a customer might reasonably expect of us. For this reason we have developed a comprehensive complaints resolution policy.