Smart meters are the next generation of energy meters giving you new ways to manage your energy use. They measure your home's electricity use in 30-minute intervals, and can send this data automatically to your energy retailer. Having access to your usage data throughout the day helps you identify when your electricity usage peaks and lets you see the usage trends. Smart meters can be read remotely, so you get more accurate bills and are less reliant on estimated bills. Common reasons for upgrading to a smart meter are, you meter is old or faulty, you change tariff, install solar, or you want the convenience of a modern smart meter so you can better track your usage. The following will activate the process for installing a smart meter at your premises:
The upgrade will be completed within 15 business days of GloBird Energy receiving your request; unless there is an agreed installation date via appointment which must be within a minimum of 10 business days.
Before we can raise the Service Order to replace your meter your electrician will need to submit an Electrical Works request.
If you have had solar installed at the property and you already have a smart meter, then we will only need to have your Smart Meter Reconfigured to register the solar feed in credits. However, if you have a basic meter, then the meter will need to be upgraded. We will advise you of any fees or charges from the Metering Coordinator prior to the work being undertaken.
Before we can raise the Service Order to replace your meter, your solar installer or electrician will need to submit an Electrical Works.
We will advise you of any applicable fees and charges prior to the work being undertaken.
The meter exchange may involve a short disruption to your power supply.
Your Distributor or Accredited Service Provider will notify your retailer of any faults with your meter
We will notify the metering coordinator of the fault and request the meter to be replaced.
Metering coordinators must replace or repair a customer’s malfunctioning meter as soon as practicable, but no later than 15 business days after being notified by GloBird Energy
The above time frames won’t apply if:
At GloBird, you’re free as a bird. Free to enjoy our low cost energy for as long or as little as you like with our attractive range of cheap electricity and gas plan. There are no lock-in contracts, no termination fees, just great value energy.
PO BOX 398 Ringwood VIC 3134
1300 516 888 (中文)